FAQs

We do not use any harmful chemicals in our refining process. We use natural earth clay to filter out the naturally occurring waxes that you find in unrefined avocado oil. We also use steam vaporization which removes the rest of the impurities left in the oil, including any leftover avocado aroma and free fatty acids.

Our Avocado Oil has its own production line which means it does not encounter peanuts, tree nuts, wheat, sesame seeds, or other common allergens and is 100% gluten-free. We take great care to make sure it is allergen-free and that there is not a chance for cross-contamination.

Our Avocado Oil is manufactured in Mexico. 

Due to the volume of our production there are not enough certified organic avocados to meet our demands.

The good news: Our avocado oil is Verified Non-GMO and Certified Glyphosate Residue Free!

Avocados have protective skin and are grown high off the ground, making them naturally resistant to pests. Avocados are consistently #1 of the Environmental Working Group's list of safe, non-organic produce called the "Clean 15". We constantly test our oil to be sure of quality.

Avocado oil does not need to be refrigerated. As such, one of the benefits of our refined avocado oil is that it does not go rancid very quickly. As a rule of thumb, all cooking oils should be stored in a cool, dry place to prevent oxidation.

Our Classic Avocado Oil Mayo is made with pasteurized eggs and is safe for pregnant women!

No. All of Chosen Foods mayos are soy and canola oil free!

Yes, our Classic Avocado Oil Mayo is gluten free.

It is dairy-free! Our Classic Avocado Oil Mayo contains eggs but no trace of dairy products.

Our Classic Avocado Oil Mayo is best if used within 1 year from production as stamped on each jar. We recommend consuming our mayo within 2 months of opening.

Yes! It is gluten free. 

The can is made of aluminum.

Chosen Foods Goddess Dressings, Lemon Garlic Dressing, and Apple Cider Vinegar Dressing are certified vegan. 

Yes, all of Chosen Foods Dressings are gluten free.

Our Organic Chosen Blend is designed for baking, but can also be used as all-purpose oil. It's great to fry, sear, or sauté with a smoke point up to 490°F. 

Glyphosate is the world's most commonly used herbicide and is regularly found in food and water. In 2015, the World Health Organization's cancer agency IARC declared that glyphosate is a probable human carcinogen. Various independent studies have determined that there is no safe level of glyphosate and is a probable hormone hacker (endocrine disruptor). You can learn more about glyphosate and the Detox Project here.

We currently only offer shipping to the contigous US. We do not currently ship to Alaska, Hawaii, Puerto Rico, or Canada, but hope to do so in the near future. We are however available through some international partners, as well as Amazon and Amazon Prime. 

If you would like to see our products in a store near you, please speak with your local grocery manager and request to see Chosen Foods products in your store!

Click the "Account" link at the top right hand side of our site and log in to check your order's status.

Click the "Account" link at the top right hand side of our site to check your order's status.

Click the "Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please email customer service at hi@chosenfoods.com for assistance. 

After adding items to your cart, click the "Checkout" link at the top of this site to view your cart. After you enter your address, you can enter your coupon code or discount code on the right hand side. 

Our coupon codes are spelling sensitive, first double check that you have the code spelled currectly including punctation ( such as: - , _ )
Check the date of your offer and make sure it hasn't expired
Still no luck? Email us through our contact page and we will respond with a new code. 

Click the "Account" link at the top right-hand side of our site to check your order's status. Please allow 7 business days after the estimated delivery date. If you believe that your order is lost, please email us at hi@chosenfoods.com

At Chosen Foods, we strive to provide the best experience possible to our customers. If for any reason you are not satisfied with any of our products, please contact our Consumer Happiness Specialist at hi@chosenfoods.com with your order number and complaint within 30 days of the receipt of your order.

We do not currently offer returns or rebates for product purchased in any of our retail partner locations. Please return your product directly to the store where it was purchased at. 

Even though we cannot accept in-store returns, we would appreciate your feedback regarding any of our products.

If you had a less than satisfactory experience, please email our Consumer Happiness team at hi@chosenfoods.com with details of your complaint and you can expect a follow up within two business days. Be prepared to provide us with the lot number and best by date of the product if there is a quality issue.

Chosen Foods warehouse policy is to never sell products that are within two months of expiration. 

Occasionally, we may throw in a “close to code” product that may have less than two months expiration as a free promotion item. 

If you purchased a product that you believe is too close to expiration, please contact our customer service team at hi@chosenfoods.com. 

If your product has naturally hit its expiration date over the course of your ownership, or your product was purchased outside of chosenfoods.com, we can not accept a return or provide a rebate on that item. Please see the “In-Store Returns” sections for more questions on how to return product purchased in store. 

Official company policy recommends that expired products are not safe to ingest at any time. 

Do you believe you received a product that had “gone bad” or is “spoiled”? We take this very seriously at Chosen Foods, and we will work to correct your poor experience. 

All Chosen Foods products not past their best by date should have a palatable taste, pleasant odor, and be free of noticeable discolorations. If you notice a product smells uncharacteristically sour or has an unpleasant taste (outside of personal preference) please do not eat the product and alert our team immediately by email at hi@chosenfoods.com. We take these complaints very seriously and file a Quality Assurance report for every product reported "spoiled" before its best by date. 

If you purchased a “spoiled” product on our website or through one of our retail partners, please alert our customer service at hi@chosenfoods.com with details of where and when the product was purchased. If possible, please include the lot number and best by date of the product. Typical places to find the lot number are near the nutrition fact panel or on the top or bottom of the glass. 

We only guarantee refunds for products purchased at chosenfoods.com. We may be able to offer a replacement product with proof of purchase depending on your individual situation. 

PAYMENT POLICY: Please note that an authorization hold will immediately be placed on your credit card. Your credit card will be charged and the authorization hold removed once your order has been shipped, and your bank has settled the transaction. Depending on your bank, it may take 1-2 business days for the transaction to settle and the authorization hold to be removed. At this time we accept VISA, MASTERCARD, and DISCOVER only. We are able to accept giftcards with the VISA or MASTERCARD logo.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Credits usually take 7-10 business days from the time we receive your item(s). 

Click the "Sign In" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please email customer service (hi@chosenfoods.com) for further assistance. 

Check your email for our original message, or click the "Sign In" link at the top right hand side of our site to print invoices.